Keeping your personal information safe and secure is one of our most important responsibilities. We take great care to protect your information by using 128-bit Secure Socket Layer (SSL) technology. As an additional security measure, you may access your account information online from our website only if you have successfully registered. Information is encrypted to ensure privacy and security. You may check that your web session is secure by looking for a small lock symbol usually located in the lower corner of your web browser window. Additionally, the appearance of the letters "https://" at the beginning of the address in your web browser is an indication that the connection is secure.
Deter - Minimize Your Risk
You can minimize your online risk, and minimize the damage if a problem develops, by safeguarding your personal information.
- Protect your Social Security number.
- Treat your trash and mail carefully and shred financial documents.
- Select intricate passwords.
- Verify sources before sharing information.
- Store information in a secure location.
Detect – Routinely Monitor
Make a habit of monitoring your financial accounts and billing statements on a regular basis. Check your credit report as part of your routine. Be alert to signs that require immediate attention:
- Bills that do not arrive as expected.
- Calls or letters about purchases you did not make.
- Receiving credit cards that you didn't apply for.
- Inaccurate or fraudulent information on your credit report.
Defend – Respond and Recover
Defend against identity theft as soon as you suspect you may be a victim. Maintain your records and follow these steps to respond and recover:
- Place a "fraud alert" on your credit reports, and examine the reports carefully.
- Close accounts which you know, or believe, have been impacted or opened without your permission.
- Work with local law enforcement and file a police report.
- Work with the Federal Trade Commission (FTC).
You can call the FTC's Identity Theft Hotline at 1-877-ID-THEFT (438-4338). For additional information from the FTC, please visit: http://www.ftc.gov/idtheft.